Wiki › Mail
Letters between players, carried by the Warden House. Press U (or the envelope on the menu) for the Mail window: you can read your letters anywhere, but writing one, sending it and taking out what came with it happen at a mailbox: Ansel the Postmaster on the Grand Plaza of Aldhearth, or any Trade Post, in a town or out in the open world.
Writing a letter
- To a character, by name: any character of any account, your own others included (your friends' names are offered as you type). A letter to your own other character goes, but it does not count for the mail achievements.
- A subject (40 letters) and a text (400).
- Up to four stacks of things out of your bag, and gold. They leave you the moment the letter goes: a +9 blade sent is a +9 blade received (upgrades, power and wear travel with it, as they do into the vault or onto the Market Board).
- What the story or the raid gives you to carry (the things you cannot drop, sell or trade either) stays with you: the post will not take it, and the Write tab does not offer it. Nothing else of that letter leaves you then.
- Postage is 5 gold, plus 2 for every stack. The gold you put in the letter comes on top.
- Twenty letters an hour per account.
Reading
- The envelope on the menu shows how many letters you have not read. Someone online is told the moment a letter comes; someone offline hears on login ("You have 3 new letters").
- Open a letter to read it. Take puts what came with it into your bag, once, and only at a mailbox. A piece of gear the letter carries does not go into a bag that already holds that kind with other upgrades (the vault's rule): put yours away first.
- Reply writes back to the sender. Throw away burns a letter that has nothing left in it.
Ansel's rules
- What nobody takes out within 30 days goes back to whoever sent it, in a letter from the Warden House.
- A letter is burned after 60 days. If the one who wrote it is no more, there is nobody to send it back to: what it carries stays in the letter, for you, until it burns.
- The game itself writes letters too (the arena's purse to a champion who was offline, the raid's pay, the gold an achievement brings): they come from The Warden House, cost nothing, always fit, and cannot be answered. The Warden House is a name no player can take, and neither are Ansel, Kestrel, Hale, Captain Brand and a few other names of the game's own people, so nobody can pass for them in a letter.
To check
- Stand at any Trade Post, press U, write to a friend with a plank attached: the plank and 7 gold leave you, and they get a toast and a badge.
- Walk away from the Post and open the letter they sent back: you can read it, but Take is greyed until you stand at a mailbox again.
- With the Mail window open, have a friend write to you: their letter is in the list at once, without closing and opening the window.
- Log in with a letter waiting: the chat says "You have 1 new letter", the envelope shows a 1, and no pop-up says it a second time.